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Features

A familiar chat for your customers. A complete back office for your shop. Here's everything Chat2Cart does.

For customers: ordering that feels like chatting.

No app, no sign-up, no forms. Just a message to the shop they already know.

Hi, I need 2 milk and bread
Sure! Here's what I found:

WhatsApp ordering

Customers place grocery orders through conversational messaging with your shop's WhatsApp number.

"something for breakfast"
BreadEggs (12)Oats 500 gButter

Smart product discovery

Customers search and discover products naturally, and get suggestions from your catalogue.

Milk2
Bread1
Total₹165

Cart management

Customers build, adjust and review their cart before placing the order — no surprises at the door.

Englishമലയാളംहिन्दीالعربية

Multilingual ordering

Designed for conversations in English, Malayalam, Hindi and Arabic.

0:08
Got it — rice 1 kg and 2 milk?

Voice messages

Designed to accept voice-message orders where supported, with the cart confirmed before ordering.

Customers never leave the chat. Every step — from "do you have…" to "place order" — happens in one conversation.

See how it works

For shop owners: one place to run chat orders.

Your catalogue, stock, orders, customers and deliveries — organised in a single dashboard.

Rice 1 kgGrains · ₹75
Milk 500 mlDairy · ₹30

Catalog management

Manage products, categories and pricing.

Atta 5 kgIn stock
Paneer 200 gOut of stock

Inventory management

Track product availability and inventory.

#1048 · ₹240New
#1047 · ₹342Packing

Order management

Manage incoming orders and update order status.

AM
Anjali M.
Last order: #1048

Customer management

Keep the customer and order information needed for shop operations.

#1046 → EdakkulamOut
Assigned toDelivery staff 1

Delivery management

Organise delivery workflows from packing to doorstep.

New order #1049
3 items · ₹186

New order notifications

Get notified when new orders arrive, so nothing waits.

Interface examples use fictional demo data.

Ready to take orders on chat?